Question 1

What is the setup time?

Accepted Answer

Complete installation in 24-48h for 95% of clients. Day 1: account created + devices shipped. Day 1-2: installation. Day 2: configuration. Day 3: first operational report.

Question 2

Which GPS devices are compatible with ABNAV?

Accepted Answer

ABNAV supports Garmin, TomTom, Huawei, and our ABNAV-PRO device. Via API: all GPS providers with public API. No lock-in. 95% of providers supported.

Question 3

How does pricing work?

Accepted Answer

Simple and transparent. You pay per number of vehicles: 5 vehicles = 999 MAD/month, 20 vehicles = 2,999 MAD/month, 100+ = custom. Included: 24/7 support, updates, API, reports. No hidden fees.

Question 4

Is there a minimum commitment?

Accepted Answer

No. No mandatory commitment. Cancel anytime, no penalty. Your data: 100% yours, downloadable in XML/CSV. No lock-in.

Question 5

How is my data secured?

Accepted Answer

Security is priority #1. AES-256 encryption, ISO 27001 servers, GDPR compliant, daily backups (3 geographic copies), annual external audits.

Question 6

What customer support do you offer?

Accepted Answer

24/7 support in French, Arabic and English. Chat: < 5 min response (business hours). Email: < 1h. Phone: Pro/Enterprise. SLA: Critical < 15min, High < 1h, Normal < 4h.

Question 7

What integrations are available?

Accepted Answer

REST API + webhooks. Native integrations: Zapier (1000+ apps), n8n, Make, Google Sheets, Salesforce, SAP, Power BI, Slack, Telegram, WhatsApp Business.

Question 8

Is there a mobile app?

Accepted Answer

Yes. Native iOS and Android apps. Mobile-first dashboard, real-time location, offline mode (24h cache), push notifications. Available on App Store and Google Play.

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